Shout-out: You Want Happy Customers? Take Care of your Staff

Shout-out: You Want Happy Customers? Take Care of your Staff

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Hello all!


Our Saturday morning shout-outs highlight a post/article/book/other that I’ve come across lately that deserves exactly that: a ‘shout-out.’ The goal here is to hopefully introduce my readers to other authors or bloggers that have had an impact on me, my writing, and my life.


This week’s shout-out is: You Want Happy Customers? Take Care of your Staff



Last month I wrote about what we did as a business to grow 18.5% in our first year while earning over 150 reviews. I’ve been on a podcast to discuss our process and another that hasn’t aired yet, and in each of these cases, I detail the 7 steps we used to achieve those awesome results.


Well recently, someone wasn’t satisfied with my glazing over of the first couple of steps in that process and wanted some additional details about why it is so important to take care of your staff (as a business owner). That inquisitive mind – Mr. Thrifty who just launched the awesome new site – The Money Mix (TMM), which I like to describe as a cross between MSN Money and your favorite personal finance blog. I can’t tell you how excited I am about this new site, but that’s a conversation for a different post.


So I took Mr. Thrifty up on his offer and wrote the post I’m shouting out today that details exactly why your staff needs to be your #1 priority if you want to have a successful business. Head on over and check out the post, then let us know your thoughts in the comments here or on TMM and we’ll keep this conversation going!



Thanks for reading!


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I’m glad you’re here. Thanks again and talk soon!


– Mike
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